00483     2200181   4500001002100000005001500021008004100036020001700077035002500094041000800119082001000127090001600137100001700153245005400170260003600224300001800260650002300278INLIS00000000000191420150925115544171103|||||||||   |   |||   |||| ||ind||  a979-408-41-7  a0010-091500000001914  aind0 a658.5  a658.5 Oka c0 aOka A. Yoeti00aCostomer Service cara efektif memuaskan pelanggan  aJakartabPradnya Paramitac2003  ax, 86,; 21 cm 0aMANAJEMEN PRODUKSI